Business Skills and Compliance

Leadership and Management Communication £20.00 + VAT

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Course description

It is no secret that good communication is important to success in the business world, and businesses will always benefit from employees who can not only communicate successfully with the clients or customers, but can communicate successfully within the business as well.

This is especially true for managers, whose communications can greatly affect the morale and performance of their team. But how do they develop this skill?

Our 60-minute online course is designed to do just that. Written for both new and experienced managers in any sector, our course provides valuable insights into a wide array of areas from different ways of communicating to how to manage conflict, as well as providing useful skills which can help them.

This course covers the following topics:

  • Assessment of the learner’s current strengths and areas for development
  • How to communicate as a team
  • How to manage conflict
  • Skills to help improve a manager’s communication
  • The different ways we communicate

Our course will ensure that you grow expert managers in your organisation. It is not only cost-effective and high quality (as all our courses are), but our human-centred design ensures that the learner is at the heart. It is not only flexible, allowing the learner to complete it at a time and pace that suits them, but the range of different media included – videos, challenges and downloadable resources – ensures that it will be an engaging learning experience.

Other courses available in this package are:

Entry Requirements

No formal entry requirements

Who is the course aimed at?

Course description

It is no secret that good communication is important to success in the business world, and businesses will always benefit from employees who can not only communicate successfully with the clients or customers, but can communicate successfully within the business as well.

This is especially true for managers, whose communications can greatly affect the morale and performance of their team. But how do they develop this skill?

Our 60-minute online course is designed to do just that. Written for both new and experienced managers in any sector, our course provides valuable insights into a wide array of areas from different ways of communicating to how to manage conflict, as well as providing useful skills which can help them.

This course covers the following topics:

  • Assessment of the learner’s current strengths and areas for development
  • How to communicate as a team
  • How to manage conflict
  • Skills to help improve a manager’s communication
  • The different ways we communicate

What will I study?

  • Assess yourself to help you identify where your current strengths lie and areas for development
  • Support your understanding of how to communicate as a team and how to manage conflict
  • Explore skills to help you improve your communication
  • Understand the different ways we communicate

 

 

How will I be assessed?

Online study

Duration

NA

Next Steps