Business Skills and Compliance
Leadership and Management Communication £20.00 (+VAT)
It is no secret that good communication is important to success in the business world, and businesses will always benefit from employees who can not only communicate successfully with the clients or customers but can communicate successfully within the business as well.
This is especially true for managers, whose communications can greatly affect the morale and performance of their team. But how do they develop this skill?
Our 60-minute online course is designed to do just that. Written for both new and experienced managers in any sector, our course provides valuable insights into a wide array of areas from different ways of communicating to how to manage conflict, as well as providing useful skills which can help them.
No formal entry requirements
Who is the course aimed at?
For those in roles such as:
- Senior or middle management
- New or aspiring managers
- Experienced managers
- Project Managers
What will I study?
This course covers the following topics:
- Assessment of the learner’s current strengths and areas for development
- How to communicate as a team
- How to manage conflict
- Skills to help improve a manager’s communication
- The different ways we communicate
How will I be assessed?