Plus Dane Housing Administrator

Administrator

Plus Dane tenants and their children encouraged to apply.  

Candidates must be 18+ 

Uniform and DBS provided. 

Plus Dane tenants and their children encouraged to apply.  

Candidates must be 18+ 

Uniform provided. 

Supporting the Extra Care Scheme Managers with the smooth running of the Sheltered Schemes. Carrying out administration duties and ensuring all filing systems are maintained. Provide reception cover and deal with older person’s customer enquiries. You will be the first point of contact for enquires and be responsible for overseeing the enquires to ensure that customers’ needs and requests are met. You will be working as part of a small team based at a Sheltered Scheme to help ensure that customers are getting the best service and all day-to-day activities are organised and carried out in a timely manner. 

  • Updating records on a database.  
  • Maintain oversight of the teams shared inbox, to help deal with enquires and signposting where needed.  
  • Keeping Excel spreadsheets up to date with accurate information.  
  • Update public information boards so that customers are aware of latest news and developments, including activities and support within the schemes.  
  • Typing and distributing letters to customers, to help keep them informed of services.  
  • Maintaining digital filing systems on the teams shared drive 
  • Overseeing reception duties, greeting visitors and customers, and navigating them when needed.  
  • Oversee Health and safety matters ensuring all activities are delivered safely.  
  • Comply with risk assessments.