Yourstyle Leisure Ltd – Trainee Receptionist

Based in Winsford

Yourstyle Leisure is a privately run business, offering new Motorhomes, and used Motorhomes. Due to expansion and relocation of the business we require a trainee receptionist in our busy office.

Operating switchboard telephone system to receive incoming calls, determining nature of the call, and directing callers to appropriate person or department. 

Following up with customers regarding service or sales 

Providing excellent customer service experience to customers 

Taking thorough messages relating to callers and enquiries 

Diplomatically handling customer complaints and referring them to the appropriate individual for resolution  

Providing basic information to callers that have general enquiries 

Placing follow up calls for service and sales functions 

Assisting with various clerical duties 

Assisting with filing duties and other administrative tasks as needed  

Keeping the customer area clean and tidy 

Offering refreshments to customers while waiting in the reception area