Yourstyle Leisure Ltd – Trainee Receptionist
Based in Winsford
Yourstyle Leisure is a privately run business, offering new Motorhomes, and used Motorhomes. Due to expansion and relocation of the business we require a trainee receptionist in our busy office.
Operating switchboard telephone system to receive incoming calls, determining nature of the call, and directing callers to appropriate person or department.
Following up with customers regarding service or sales
Providing excellent customer service experience to customers
Taking thorough messages relating to callers and enquiries
Diplomatically handling customer complaints and referring them to the appropriate individual for resolution
Providing basic information to callers that have general enquiries
Placing follow up calls for service and sales functions
Assisting with various clerical duties
Assisting with filing duties and other administrative tasks as needed
Keeping the customer area clean and tidy
Offering refreshments to customers while waiting in the reception area