Bourne 2 Connect Retail Webchat Sales Advisor
Retail Webchat Sales Advisor
An amazing opportunity to be part of a great, energetic team. A business which heavily invests in team engagement with quarterly team building exercises and wild incentives. Representing the Vodafone brand in a thriving franchised store.
Plus those offered permanent contracts have the potential to earn a huge, uncapped bonus with full time OTE around £23,600.
Based in store you will connect to existing customers via WebChat system with the aim to sell contract renewal deals (upgrades).
You will be expected to meet monthly sales and conversion targets and offered coaching and support to help you achieve this.
When WebChat campaigns are unavailable you will also take the very important role of Concierge.
When customers visit the store, you will be the first person they meet. Your role will be to welcome them and find out what has brought them to store today, managing the queue and informing customers of any wait times.
Those who are successful in both roles will also be offered the opportunity to serve customers face to face, switching between Webchat and Face to face roles according to the rota.