Andron Facilities Management Help Desk Administrator

https://www.andron.co.uk/contact/

Based in Warrington

To apply for this Kickstart role you must be aged 16 – 24, unemployed and in receipt of Universal Credit. Please speak to your work coach to apply for this position.

Andron FM is one of the UK’s largest independent Facilities Management companies, providing bespoke soft service solutions to a wide array of prestigious clients nationwide. As a dynamic, family-owned organisation we are looking for a candidate as excited as we are to help forge Andron’s future.  

Due to our continued growth, we have an opportunity for a Helpdesk Administrator who is highly motivated, well driven with excellent communication/customer skills and willing the learn the Helpdesk role as an apprentice. 

The role is to work within our Operations Helpdesk Team learning how to deal with client/customer/contractor and manager requests on a daily basis as well as learning to monitor and close any completed actions to fulfil our SLA’s. As part of the scheme you will also be required to complete a Level 2 Customer Service Qualification as well as demonstrate basic Maths, English and IT skills.