IT User Skills Certificate (ICDL) Level 2

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The ICDL qualification is nationally recognised. It is designed to cover the key concepts of computing, its practical applications and their use in the workplace and society in general. The Level 2 Certificate is made up of 4 modules, covering word processing, spreadsheets, presentations and Improving Productivity. The ICDL qualifications are widely used in the workplace as proof of competent and efficient computer skills

Entry Requirements

The course is a natural progression from a Level 1 IT qualification or for learners with existing IT skills. A desire to succeed and commitment to the course is expected.

Who is the course aimed at?

This qualification is designed specifically for learners who want to build on their existing experience and basic knowledge and improve their understanding of computer applications. It’ll give you a benchmark qualification in using a computer and help you develop your IT skills and enhance your career prospects.

What will I study?

  • Word Processing covering different word processing formatting options including the insertion of headers and footers, merging and splitting cells in tables and using mail merge.
  • Spreadsheets covering formatting spreadsheets and charts using a range of formulae, i.e. SUM, AVERAGE, IF Statements and Absolute Cell Referencing.
  • PowerPoint Presentations will be adapted and created using template designs, animation and transition effects, organisation charts and printed out in handout or slide view.
  • Improving Productivity Using IT – teaches learners about ways in which you can use Information Technology (IT) skills to improve productivity at work. The module shows how you can work more efficiently by planning the use of IT tools and systems, finding out if the tools or systems you had chosen were appropriate for achieving your goal, and then by finding solutions to work faster when using the same tools.

How will I be assessed?

At the end of each module, you will be assessed with an on-line exam.


5 hours per week for 16 weeks

Next Steps

Further IT qualifications